Alexandria Virginia Location: Marshall Roofing Siding Windows Gutters & Carpentry
We are happy to service the Alexandria, VA area! We offer services in roofing, siding, windows, gutters, carpentry, sliding glass doors, front entry doors, skylights and more!
Alexandria residents please call 703-550-0055. Serving: 22311, 22304, 22302, 22305, 22314
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Hear are reviews from clients in Alexandria:
Work: New Roof. Better than I expected.I would definitely use this company for any of the services they offer. I interviewed three firms . Doug McCleaf from Marshall impressed me the most with knowledge and ability to convey the scope of the project. Marshall had replaced my roof 24 years ago and I think they have gotten better. I would highly recommend Marshall’s for roof replacement. National Consumer Reviews Website. Alexandria, VA, 5/18/17.
Major Leak. Thank goodness a friend recommended Marshall Roofing. They repaired the damage at a very reasonable price. They worked with a masonry expert to diagnose the cracks in the chimney. After the repairs were done they did a water test to make sure the repairs were done correctly. They kept at it until the job was done right. Marshall Roofing had earned my trust so I felt very comfortable asking them to replace my gutters and downspouts. Their pricing was so reasonable. Their estimates were half the price of other estimates I had received. Everyone I worked with at Marshall Roofing were courteous, reliable and very efficient. I highly recommend them to anyone looking for a company with integrity and ethics. National Consumer Reviews Website. Alexandria, VA 9/13/16
Roof replacement. Working with Marshal was wonderful! The pricing was very fair and I enjoyed working with all staff that I had the opportunity to interact with. National Consumer Reviews Website. Alexandria, VA 9/6/16
Repair shingles and flashing. Norval Wright made two visits to our house. The initial visit was to assess problems discovered by a home inspector and provide an estimate for the required repairs. Norval returned several days later to complete the agreed-upon work. All work was accomplished efficiently and professionally. I highly recommend Marshall Roofing and especially Norval Wright. National Consumer Reviews Website. Alexandria, VA 8/25/16
Roof Repair: Right after I called the company I received an email and a phone call from the owner of the company Mr. Troy and his son Matt offering to help me with my project. Chris provided estimate for the roof work. On a different date the company’s carpenter Jason came and looked at the wood work and provided estimate for two alternative scenarios. The carpentry work was slightly pricey for me so I could not proceed with it. However, the shingle replacement part of it was very reasonable so I took their bid gladly.
Today, Chris and his assistant Robby came on time and did not waste a minute. They were extremely knowledgeable (they educated me a lot on the source of the problem, what it has caused, what they are going to do to fix it and what other things to watch out in the future and so on). They were very friendly, and efficient in their work. I am amazed at the level of their professionalism, discipline, and overall attitude and value for customer service. After they completed their work, they cleaned up everything and offered me to call them if I have any concern after they left. I am very much impressed by the degree of their professionalism, kind heartedness, service orientation, and precision in the way they do their job. Thank you Chris and the Marshall roofing. I can’t wait to see you on another project. via National Consumer Review Website. Alexandria, VA, 11/16/2015.
Slate Roof Repair/carpentry/chimney repairs: We have used them twice in the past six months. The first time, they found and repaired a long-standing slow leak from an improperly installed asphalt roof installed by another company. They also replaced a few slates on our 75-year old slate. After having some chimney repairs and minor carpentry, I noticed some broken slates, and they came back to replace some additional slates. They always showed up on time and were extremely professional. They also provided pictures of the areas that needed repair. For the recent job, they had two men here for most of a morning. On both occasions, their charges appeared to me to be quite reasonable. via National Consumer Reviews Website. Alexandria, VA, 9/1/2015
Such a pleasure to have skilled workman who are also service-oriented, arrive on time, respect your property to avoid damage during repair, and clean-up so thoroughly. Marcus McConchie installed windows at our office, and then we hired him to install two windows at our home because he and his team had done such a great job. The windows were more complicated because of height and size, but presented no problems. Mark worked longer than the estimate but honored it anyway. We recommend them for your roofing and window installation needs. via Yelp. Alexandria, VA 6/22/15
Roof Leak, vent flashing: We had a roof leak; Matt came out promptly, went up on the roof to review the situation, gave us an estimate, and though the company was busy at the time, booking several weeks out, Matt worked hard to squeeze us in to his schedule earlier. He replaced the flashing and roof tiles and while he was up there evaluated the current condition of our roof, saying it was good for another 5–7 years! He did NOT try to sell us a new roof, unlike those going door-to-door telling us we needed a new one. via National Consumer Reviews Website. Alexandria, VA 2/18/15
Roof & Gutter Repairs:“I was very impressed by Marshall’s Roofing. They were always punctual — both at the time of the estimate, and when the work was performed. Their price was in line with other estimates I received, but I felt the quality of their materials was superior. Most impressive to me was the communication that I received. I was notified when they expected to come do the work, and when they were delayed by weather, I was informed immediately and an alternate date given. At one point there was a question about the color of some of the repair hardware, and rather than just “go ahead”, work was halted until I could be reached and my approval obtained. I have already recommended Marshall’s to a friend and will certainly remember them for future needs.” via National Consumer Reviews Website. Alexandria, VA. 2/19/14
“We had a great experience with Marshall Roofing. They are very professional and friendly. We would recommend them in a heartbeat. I don’t think we have received this kind of customer service ever before.
Before selecting Marshall we received quotes from three other companies. Marshall was very professional, punctual and friendly from the start. I left them a message and they were quick to get back to me. They told me upfront that it would be a week or two before they could get out for an estimate. I expected this after speaking with a few other companies.
Jeremy came out for the estimate and was very thorough and friendly. Of the four places who gave us quotes, Marshall was the only company that went into our attic. Only two of the four (Marshall and another) got up on the roof to look around. After going into the attic Jeremy noticed there was ventilation blocking our in take. Jeremy went through our shingle options and the guarantees that came with them. Before leaving he printed up a proposal/estimate for the work they would do. Their quote wasn’t the most expensive or the least expensive. Later that evening Jeremy emailed us pictures of the roof he had taken during his visit. Within a week Marshall called to give us a timeframe of when they would be out to put on our roof (mid November). They called us a week or so later to give us a definite date.
Both work days, they arrived a few minutes early and ready to work. Afterwards our neighbors commented on how quiet they were compared to when their other neighbors had their roof replaced.
A few weeks later when we had a lot of rain and snow, one of our bedroom windows leaked. We had never had a problem with it before. I called Marshall and explained the problem. They scheduled someone to come out to take a look. They said if it wasn’t an issue with the roof (which would be under warranty), they could give us an estimate on the window. Robert came out (with another man who I never spoke to) and discussed the problem with me before he took a look. Afterwards he wrote up an invoice and explained to me what they had found. They needed to pull off the bottom three rows of shingles on front bump out and pad out the dip and add more winterguard. Then they would install new shingles and adjust diverter so it was at more of an angle. It was a warranty repair. Within a week someone was out to make the repairs. It took less than 30 minutes to do the repairs. My son was napping on the top floor and didn’t wake during the repairs.
As I said before we had a great experience with Marshall. Everyone we dealt with was very friendly and professional. We received excellent customer service.” via National Consumer Ratings Website. Alexandria, VA. 12/31/13
” I was pleased with this job, including the company’s response to my request to remediate an error that became apparent after the first major rain storm.
They scheduled my job as soon as they could, but due to the very wet summer it was about a month between when I signed my quote and when installation occurred. Chris and Annett were my points of contact throughout. The installer arrived on the day scheduled and completed the job. I didn’t need to be present since this was outside work. Everything was cleaned up and neat when they were done.
About 3 weeks later, we had our first major heavy rain with wind, and the elbow of one downspout pulled loose from force of the water coming down from above. The problem was due to having used only 1 screw at this joint and the downspout actually tore at the point where that 1 screw was attached. I contacted Chris and Annett the following day and described the problem. Chris said he would send someone on that Thursday (3 days later) to check and fix the problem, which he did. I came home that day to find the downspout correctly attached and torn parts apparently replaced.
I selected this company because (1) it got great Angies List reviews; (2) a friend has used them previously and was pleased with their work; (3) I wanted my gutters pitched correctly to remediate a water incursion problem that was causing problems inside. I’d previously used a handyman to install and repair my gutters , which may have lead up to some of the inside problems. Marshalls was the right choice. I was especially impressed because they stood behind their work and fixed the downspout problem promptly. I wasn’t especially bothered that the installer only used 1 screw in the first place because the response to my pointing out the error/problem was handled promptly and professionally. What more could I ask of any business! This was a good contractor experience!” via National Consumer Ratings Website. Alexandria, VA. 11/29/13
“Showed up on time. All of the materials had been delivered to the roof ahead of time. Tear off of old roof was neat and and all debris collected on an as you go basis. From the estimate to the work, with the follow up for new gutter screening it all went smoothly.” Via Angie’s List-Scott. Alexandria, VA. 11/25/13Showed up on time. All of the materials had been delivered to the roof ahead of time. Tear off of old roof was neat and and all debris collected on an as you go basis. From the estimate to the work, with the follow up for new gutter screening it all went smoothly.” via National Consumer Ratings Website. Alexandria, VA 11/25/13.
“You all were wonderful at repairing my flat roof this summer. I really appreciated the great service, and should have sent a thank you note at the time.” via email- Michelle. Alexandria, VA. 10/21/13.
“Everyone I dealt with from Marshall Roofing was extremely professional. The receptionist set up a time for an estimate and provided me the name of the person who would be coming to the house. That person arrived on time, checked out the skylight and entire roof, explained exactly what needed to be done and provided me an estimate. Although the skylight is 24 years old, he told me there was no sign the seal had broken but if I wanted to replace it because of its age, he would provide an estimate. However he in no way put any pressure on me to replace the skylight . He also said it would take approximately 2 weeks before the job could be done depending on the weather. When I made my decision, I was put on the schedule and the work was completed within that time frame. I was not home when the repairs were made, but after inspecting the roof around the skyllight, it appears to be well done and there was no mess left. There have been a couple of down pours since the work was done and there has been absolutely no sign of leakage. I’m very pleased with the service I received.” via National Consumer Ratings Website. Alexandria, VA. 8/22/13
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Full List of Reviews: https://old.marshallroofing.com/reviews